How fast is your support response time?

We usually reply within 24 business hours. Requests from paid plans are handled first.

Do you offer phone support?

Phone support is available for Enterprise customers. All other plans have access to email support and our comprehensive documentation.

Absolutely! We love hearing from our users. You can submit feature requests via GitHub Discussions or directly through email.

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FAQ

We monitor your services from several sites in Europe and confirm every outage before alerting you.

Gravelines, France

Frankfurt, Germany